CRYSTALIDEA Forums

I have yet to get the trace install to work.
Have tried on several program.

Typically an error 193 means not a win 32 application.
This issue needs to be addressed please.

The Speccy of the rig with issue:
http://speccy.piriform.com/results/0Sni ... YpUmWpSRnH

Scientific Frontline
You cannot install x64 application on a 32-bit Windows

It's a 64 bit Vista! 4 core Phenom 9550

see the speccy.

I have tried several installs some X86 and some X64.

Not ignorant to such matters.

I test and review about 40 -50 programs a week.
I'm having no problems installing or uninstalling. The uninstall tool is wonderful, misses a few things now and then, yet still very good.
The issues is only with "trace and install". . . has not worked once on over 30 attempt. Always the same error as shown.
Heidi-Ann Kennedy
Director
Scientific Frontline

Scientific Frontline
I apologize for being not attentive.

Please answer the following questions to help us get more info on the issue:

1. What is Uninstall Tool version?
2. Are you running 'MultiCommander_x64...exe' from Uninstall Tool window OR using a context menu ('Install and Trace') on the .exe file?
3. What if you put the 'MultiCommander_x64...exe' to a root drive ('C:\MultiCommander_x64...exe') and start Install Tracker from there?

Thank you.

PS. I must admit it's all very weird and it's the first report of such matter, Windows reports error 193 when the .exe format is not valid.

Actually one other has.
http://www.crystalidea.com/forum/viewto ... t=193#p759
Ok Version: 3.11

I have tried on several using both methods. (context menu and through the program)

Always same error and always the error come up instantly.

Usually very good on trouble shooting, yet I seem to be overlooking the obvious somehow.

All programs can be installed in the normal manner.
Heidi-Ann

Scientific Frontline

Ok Version: 3.11

So there's no 193 error in 3.1.1 ? (which is the latest)?

Steven wrote:Scientific Frontline

Ok Version: 3.11

So there's no 193 error in 3.1.1 ? (which is the latest)?

~smiles~ No as ok the version I'm using is 3.11.
Yet I do see why you to it as such.

Just for the record again, even without the install and trace it's a great program.

I'll keep looking on this end, yet if you come up with a brainstorm let me know.
Handle other issues first if you need more time.

Scientific Frontline
Thank you, I'll lookup this problem more precisely. Will keep you in touch here.

Fixed in 3.3.3 Build 5321. It took ages to reproduce the problem, we're really sorry

3.4.1 will not let me monitor ANY installs on winxpsp3.

Here is the log:

23:02:16 Starting Install Tracker service...
23:02:16 Service version is: 0x103
23:02:16 Starting fragment-1-4-1-beta2.exe...
23:02:16 Error: Cannot start the setup process (error 193)
23:02:16 Analyzing installation, please wait...
23:02:16 0 installation entries detected

Skrell
I don't think it's a problem of 3.4.1

- What was the full path to "fragment-1-4-1-beta2.exe"?
- Can you please share this file "fragment-1-4-1-beta2.exe" ?
- Does it matter if you start the install from context menu OR from the app?
- Does it work with .msi setup?

Both of these don't work from EITHER the context menu or from within the tool :

C:\Documents and Settings\Administrator\Desktop\mp3tagv266setup.exe
C:\Documents and Settings\Administrator\Desktop\fragment-1-4-1-beta2.exe

Also, you can get either of these exe's online. Here is a link to mp3tag:

http://104.156.55.153/~dwnldfrhtr/files ... 6setup.exe

Does it work with .msi setup?

Previous version of UT (3.4):
https://www.dropbox.com/s/5h3xjg0sdvgwe ... 9.exe?dl=0

Update: just checked on clean XP SP3 x86, Uninstall Tool 3.4.1, mp3tagv266setup.exe, everything works

OK it has something to do with the path! When i moved the executables it worked! Several did actually but NONE work when located in C:\Documents and Settings\Administrator\Desktop

Ideas?

Skrell
This is a miracle though not a pleasant one

What path do they work from? Can you experiment some more?

I'm not able to reproduce the situation (for years).

here are 2 paths that work fine no problem:

C:\files.exe

N:\Main Backup\Best Freeware\files.exe

Did you try the EXACT path name? Even using the name "Administrator" ?

Also *.msi files seem to work ... this path only affects exe's!

Skrell
No it works for me Do you have English Windows XP?

yes..and i even tried disabling Avast Antivirus thinking it might interfere somehow.

ok well thank you for trying...i'll let you know if i find any more details. :-/